Terms of Use

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OPAL is committed to respecting the privicy of our customers information. We will not use any contact information (e.g. Postal address, phone number, e-mail etc.) that you provide for any reason other than it was intended when you provided such information. If you pay for a product or service by credit / debit card, OPAL will not store your credit /debit card details on any of our systems. All such payments are processed through PAYPAL.

If you wish to view OPAL’s Privicy Policy in relation to Client Confidentiality, please click on the ‘Privicy Policy’ link at the bottom of this page.

Delivery Policy

Any items that you purchase on-line through this web-site will be dispatched on the next working day . Physical products (such as books, CD’s, etc.) will be shipped by post or courier and you should receive this within seven working days. Any products that are in electronic format (such as e-learning material, MP3 products, PDF material etc.) will be e-mailed and you should receive these within one working day from the time that you placed and paid for your order.

If you have not received your order within the timescale set out above, please contact us.

Returns / Cancellations of an order for goods / products

To view our terms and conditions for returning an item(s) that you have purchased from OPAL or for cancelling an order, please CLICK HERE

Cancellations of consultancy / therapy sessions

To view our terms and conditions for cancelling a booking for consultancy / therapy sessions, please CLICK HERE

Cancellations of accommodation and/or places on events

To view our terms and conditions for cancelling a booking for accommodation or place on an event, please CLICK HERE

Business Description

Please click on the ‘About Us’ + ‘Events’ + ‘Services’links for information on OPAL.

Contact Information

Please click on the ‘Contact Us’ link for information on the ways that you can contact OPAL.